GENERAL RENTAL CONDITIONS - SAS BASE NAUTIQUE DU PONT D’ARC via Internet

The descent of the Gorges de l’Ardèche is strictly prohibited for anyone who cannot swim and for children under 7 years old. All minors must be accompanied by a parent or a B.E.E.S instructor. state-certified canoe/kayak instructor (one instructor for 15 children maximum). A rental includes the equipment of all the equipment necessary for the successful completion of the service: canoe or kayak, paddle, canister, buoyancy aid vest and, depending on the weather, neoprene wetsuit, as well as transport for launching water and return to the starting point.

For the descent of the Gorges de l'Ardèche 31 km over 2 days with bivouac, the service does not include the price of the bivouac. You must contact the bivouac reservation center at the tourist office in Vallon Pont d'Arc.

Reserving the rental of canoes and kayaks implies having read and adhered without reservation to the general conditions specified below.

THE COMPANY SAS BASE NAUTIQUE DU PONT D’ARC under the commercial name “BASE NAUTIQUE DU PONT D’ARC” organizes the practice or teaching of canoeing in compliance with the safety guarantees as specified by the decree of 4 May 1995. People who can rent canoes and kayaks must be at least 18 years old. Minors over the age of 12 can use the rented equipment alone in the presence of a parent or legal representative. Children under 12 are supervised or accompanied. Adult participants or their legal representative for minors attest to their ability to swim at least 25 meters and to be able to submerge themselves or present a certificate issued by a qualified authority. In the event of unfavorable weather or navigation conditions, the Company SAS Base Nautique du Pont d'Arc under the commercial name "BASE NAUTIQUE DU PONT D'ARC" reserves the right to cancel any service by refunding the customer. Of all the crew members, only one name will appear on the rental contract. This person will become the leader of the group. Canoe or kayak rental is for a minimum of half a day with payment at the latest at the time of booking. Canoes are rented for use by a maximum of 3 people (2 adults and a child aged 7 to 12). The lessor undertakes to provide equipment in good navigation condition noted jointly and contradictorily at the time of collection. Return of all rented equipment will be made upon arrival of the course to the agent responsible for the company SAS Base Nautique du Pont d'Arc. A contradictory inventory will be made during this restitution between the lessor and the tenant.

The materials and equipment comply with current regulations and must be well maintained. Practitioners are individually equipped with a safety vest meeting the conditions provided for in appendix 2 of the decree of May 4, 1995; they must wear a closed life jacket at all times, as long as the canoe is on the water. The rented equipment is intended for the sole use of the tenant without the possibility of subletting or loaning, even free of charge. Phones, cameras as well as any equipment or object susceptible to water must be protected by an adequate cover, the container is just a container and in no way constitutes sufficient protection against the passage of water. The company SAS Base Nautique du Pont d’Arc under the commercial name “BASE NAUTIQUE DU PONT D’ARC” declines all responsibility in the event of damage, loss or theft.

APPLICATION AND REGULATION

A deposit may be requested and amounts to €500 per boat rented. Deterioration, whatever the cause, will give rise, in addition to the rental cost, to payment of replacement and/or repair costs up to the maximum limit of the new value of the equipment. Failure to return the rented equipment, whatever the reason, will result in the customer being billed for the full value in new condition of this equipment at the public sale price displayed at the rental point and this, in addition of the rental cost. The rental invoice is payable no later than the day the equipment is made available. Any rental extension will be invoiced on the basis of the rate/day. Canoes and kayaks are the responsibility of the tenant. Damage or accidents to persons or property caused by their use or that of third parties will not be covered by the Company SAS Base Nautique du Pont d'Arc under the commercial name "BASE NAUTIQUE DU PONT D'ARC". The boats are not insured against theft, so, in the event of non-return, the deposit paid by the tenant for this purpose will in this case be retained. Payment of the deposit will be made in cash or by check payable to the company SAS BASE NAUTIQUE DU PONT D’ARC.

INSURANCE

The Company SAS Base Nautique du Pont d'Arc under the commercial name "BASE NAUTIQUE DU PONT D'ARC" has taken out an insurance contract covering its civil liability and that of its employees, for all damages including The Company SAS Base Nautique du Pont d’Arc to the commercial sign “BASE NAUTIQUE DU PONT D’ARC” could be held responsible. The company SAS Base Nautique du Pont d'Arc under the commercial name "BASE NAUTIQUE DU PONT D'ARC" recommends that people renting the equipment ensure that they are covered by individual civil liability insurance for the activity carried out.

USE OF THE RIVER

In the presence of fishermen and users, the tenant undertakes to cross to the opposite bank in complete calm. The tenant undertakes to respect the fauna and flora. It is forbidden to make fires in the Gorges de l'Ardèche.

The tenant must check that the passage is clear before entering the rapids and leave a safe distance between the boats. In the event of a change in the height of the water or the particular meteorological and hydrological conditions of which he is the sole judge, the lessor may without notice refuse the rental of the Canoe Kayak under the sole condition of full reimbursement of the deposits paid.

Article 1: GENERAL CONDITIONS

The lessor, namely the Company SAS Base Nautique du Pont d'Arc under the commercial name "BASE NAUTIQUE DU PONT D'ARC" hereby declares to transfer custody of the equipment made available to the lessee who accepts the following, to know that :

The rental of the equipment is granted for a duration and a number of people per boat specified in the contract.

The use of the rented equipment must remain within the framework of a class II calm river descent.

The tenant declares:

Maintain the equipment made available to him in good condition during the rental period so as to return it in the same condition as it was entrusted to him.

Commit to paying for damage caused to the equipment in the event of misuse or abnormal degradation, according to the price estimated by the rental company's repair workshop.

Be covered by civil liability insurance.

Commit to not abandoning your boat, vests, neoprene wetsuits, helmets, windbreakers, paddles and containers on the route and to paying for lost or abandoned equipment as well as the costs of searching for said equipment.

The lessor declares to be insured in this capacity against the consequences of civil liability under articles 1147 (contractual liability) and 1382 (tort liability), 1386 of the Civil Code and 1397 (articles of law annexed to these regulations). The rental company is not responsible for parked vehicles or items entrusted to it. The rental company does not guarantee the watertightness of the containers lent, this being subject to the correct closing by the users.

Article 2: OBLIGATIONS OF CO-CONTRACTORS

Obligations of the lessor: The lessor undertakes:

Do not rent boats to any single minor under the age of 12 unless accompanied by an adult.

To be certified on honor for each participant the fact of knowing how to swim for 25 meters and being able to immerse themselves (certificate including model attached)

To inform the tenant of all of his obligations described precisely above.

Obligations of the tenant: The tenant undertakes for himself and possibly for all the participants he represents:

Everyone knows how to swim for 25 meters and is able to submerge themselves.

That each person wears a buoyancy aid and shoes with closed laces or closed straps during the entire navigation period. Vests must be worn closed.

To return all the equipment subject to this rental to the lessor in their original condition.

To have subscribed to a private civil liability contract valid on the day of rental.

To not have any physical contraindication to the practice of the activity offered by the Société SAS Base Nautique du Pont d’Arc under the commercial brand “BASE NAUTIQUE DU PONT D’ARC”

To have read the regulations of the general rental conditions made available by the lessor describing, among other things, the difficulties and the regulations relating to the route.

The tenant is prohibited from:

To sail with a child under 7 years old or minimum age according to specifically local regulations and administrative provisions.

To leave your nautical equipment and rubbish on the course as well as to enter private property along the course to which access is prohibited.

To reimburse the rental company for the amount of equipment lost or having suffered major deterioration according to the unit rates in force displayed in the premises of La Société SAS Base Nautique du Pont d’Arc under the commercial name “BASE NAUTIQUE DU PONT D’ARC”

To be provided at the time of departure, an identity document to the rental company which will be left as a security deposit. A receipt form will be drawn up specifying the equipment rented and the duration of the rental.

Material recovery:

Any abandonment will be invoiced at the price of the rented equipment plus the cost of repatriation services for the boat and people, according to current rates displayed at the premises of La Société SAS Base Nautique du Pont d'Arc under the commercial name “BASE NAUTIQUE DU PONT OF ARC »

Article 3: SPECIAL CONDITIONS

The company SAS Base Nautique du Pont d’Arc under the commercial name “BASE NAUTIQUE DU PONT D’ARC” or the rental company is not responsible for the conditions in which the tenant uses its equipment. It informs the tenant of the specific conditions indicated below relating to the use of said nautical equipment of which the tenant acknowledges having been informed and which he undertakes to respect:

The use of the equipment by children under 12 years of age may only be accompanied by an adult or an instructor.

The tenant must be aware of his technical and physical abilities to complete the planned routes. Indeed, the Company SAS Base Nautique du Pont d'Arc with the commercial name "BASE NAUTIQUE DU PONT D'ARC" particularly draws the tenant's attention to the extent of the real physical effort that certain routes represent.

Using a canoe-kayak implies a certain mastery of navigation. The company SAS Base Nautique du Pont d'Arc under the commercial name "BASE NAUTIQUE DU PONT D'ARC" reserves the right to prohibit hiking to any customer it deems incapable of being able to do so. 'complete the route taken.

Tenants traveling on non-offered or private routes will do so at their own risk and will not be covered by the insurance of La Société SAS Base Nautique du Pont d’Arc under the commercial name “BASE NAUTIQUE DU PONT D’ ARC” and, consequently, will be considered solely responsible for their actions.

It is expressly recommended that the tenant bivouac in the areas provided for this purpose in the Gorges de l'Ardèche (GAUD, GOURNIER).

It is forbidden to leave anything in the Gorges de l'Ardèche and to bring back anything in terms of rubbish upon arrival at the premises of La Société SAS Base Nautique du Pont d'Arc under the commercial name "BASE NAUTIQUE DU PONT D’ARC.”

The tenant must wear closed shoes.

Article 4: Special conditions relating to the group rental of nautical equipment

In the case of rental for group practice, the obligations contained in this contract are only enforceable against its signatory. The tenant undertakes to inform the members of said group of the obligations contained in the contract.

Article 5: General conditions for providing ancillary services

5-1 The lessor transports the equipment and people under the conditions indicated in the contract.

5-2 The provision of cartographic documents concerning possible nautical routes is indicative. This supply cannot exempt the tenant from the obligation incumbent upon him to inform himself about any regulations, as well as any difficulties that may be present on the routes and which he plans to undertake.

5-3 The tenant declares to be informed that he may be photographed by a company independent of La Société SAS Base Nautique du Pont d'Arc under the commercial name "BASE NAUTIQUE DU PONT D'ARC" during his journey on the Ardèche . By this contract and under Article 9 of the Civil Code, the tenant authorizes the Company SAS Base Nautique du Pont d'Arc under the commercial name "BASE NAUTIQUE DU PONT D'ARC" to fix, reproduce and represent its image for promotional purposes for the sole needs of the Company SAS Base Nautique du Pont d'Arc under the commercial name "BASE NAUTIQUE DU PONT D'ARC", and this, on all digital or non-digital media, in unlimited numbers, for operation throughout the world and for a period of 5 years from the signing of this contract.

Article 6: Reservation - Cancellation

Only reservations confirmed by email or mail will be taken into account by the company BASE NAUTIQUE DU PONT D'ARC.

To cancel your reservation, we ask you to contact us 48 hours before the scheduled date of your descent by telephone or by email contact@canoe-ardeche.com. A full refund will be made in the following cases:

- Force majeure: death, hospitalization, illness, etc. (upon presentation of proof)

- Ban on sailing on the Ardèche due to unfavorable weather: orange or red vigilance or flooding of the Ardèche

- Government decisions due to a pandemic

- If the decision to cancel the descent comes from us.

For any cancellation without proof/valid reason, a fee of €5.00 will be deducted from the amount of your refund.

Refunds will be made by bank transfer within 15 days.

If the weather forecast is unfavorable but not dangerous (big storms, orange or red vigilance, etc.), the descents are maintained.

If you still wish to cancel your descent, you have 2 options:

We can give you a credit, valid for 2 years

We can postpone the date of your descent

For groups, the reservation becomes effective upon receipt by the Company SAS Base Nautique du Pont d'Arc under the commercial name "BASE NAUTIQUE DU PONT D'ARC" of a deposit payment by check, cash or payment. by credit card. In the event of bad weather or various events that could harm the practice of the activity of the Société SAS Base Nautique du Pont d'Arc under the commercial name "BASE NAUTIQUE DU PONT D'ARC", the latter reserves the right to do so. has been specified above the right to cancel and propose a postponement of reservation which can be considered subject to later availability during the current season. Payment for the entire service must be made no later than upon boarding. Reserving equipment with the Société SAS Base Nautique du Pont d’Arc under the commercial name “BASE NAUTIQUE DU PONT D’ARC” implies having read the general rental conditions above and accepting them without delay. reserves all clauses.

Article 8: CLAUSE ON RESPECTING SCHEDULES

The tenant must respect the meeting time following the chosen route (see more details on the page for each descent):

Mini descent 7 km:

- Off season: from 8:30 a.m. to 12:00 p.m. and from 1:30 p.m. to 3:00 p.m. non-stop.

- July/August: from 7:30 a.m. to 4:00 p.m. non-stop.

Maximum mini 12 km:

- Off season: 9:00 a.m., 10:00 a.m. and 11:00 a.m. (and 1:30 p.m. depending on season)

- July/August: from 9:00 a.m. to 2:00 p.m. (last departure)

24 km or 31 km in 1 day:

- Off season: 8:30 a.m. to 9:00 a.m. (31 km) and 8:30 a.m., 9:00 a.m. and 9:30 a.m. (with shuttle, 24 km).

- July/August: from 7:30 a.m. to 9:00 a.m. (31 km) and 7:30 a.m., 8:00 a.m., 8:30 a.m., 9:00 a.m. and 9:30 a.m. (with shuttle, 24 km).

31 km over 2 days with bivouac:

- Off season: from 8:30 a.m. to 12:00 p.m. and from 1:30 p.m. to 3:00 p.m. non-stop.

- July/August: from 7:30 a.m. to 3:00 p.m. non-stop.

36 km over 2 days with bivouac:

- Off season: 9:00 a.m., 10:00 a.m. and 11:00 a.m. (and 1:30 p.m. depending on season)

- July/August: 9:00 a.m. and 2:00 p.m. (last departure).

In the event of non-compliance with these times, the rental company reserves the right to modify or cancel the initial service.

Article 9: BIVOUAC RESERVATION CLAUSE

Customers must reserve and then collect their bivouac tickets before coming to the Pont d’Arc Nautical Base in order to be able to collect the equipment.

To reserve bivouac tickets: Click here to reserve.

INFO / SECURITY

Phone number of the rental company Base n°1: 04 75 37 17 79

Tel of managers: 06 21 87 70 63

Aubenas emergencies: 04 75 35 60 24

Emergencies Montélimar: 04 75 53 40 00

Emergency Bagnols: 04 66 79 10 11

Ales emergencies: 04 66 78 33 33

Anti-poison center: 0800 59 59 59

Firefighter: 18

Samu: 15

Gendarmerie: 17

Weather: 08 99 71 02 07 (Take Ref. AUBENAS sector Plaine) - www.meteociel.fr/vallonpontdarc

Complaint Handling

For any complaints, the tenant can contact the Société SAS Base Nautique du Pont d’Arc under the commercial name “BASE NAUTIQUE DU PONT D’ARC”:

- by email to the following address: contact@canoe-ardeche.com

- by mail: SAS BASE NAUTIQUE DU PONT D'ARC - 1 Route des Gorges - 07150 VALLON PONT D'ARC

However, in order for the request to be taken into account, the tenant must attach to his complaint a copy of the invoice which will be sent automatically to the email address he provided when booking. The company SAS Base Nautique du Pont d’Arc under the commercial name “BASE NAUTIQUE DU PONT D’ARC” undertakes to respond to the tenant within 30 days

Right to retract

Article L. 121-21-8. – The right of withdrawal cannot be exercised for contracts:

Provision of accommodation services, other than residential accommodation, goods transport services, car rentals, catering or leisure activities which must be provided on a specific date or period.

Protection of personal data :

In accordance with the provisions of the data freedom law of January 6, 1978 amended by the law of August 6, 2004 annexed to this regulation relating to the protection of individuals with regard to the processing of personal data, the tenant benefits from a right access allowing him to rectify or oppose the personal data collected by the lessor concerning him. The tenant may at any time exercise his image rights as indicated in paragraph 5-3 of these conditions and refuse the transfer upon simple request to La Société SAS Base Nautique du Pont d’Arc under the commercial name “BASE NAUTIQUE DU PONT D’ARC »